Shopify upsell app questions
Clear answers about popup and post purchase upsells, setup, pricing, the 14 day free trial, refunds and support.
About our apps
We build Shopify upsell apps that help merchants increase average order value. BA Popup Upsell and BA Post Purchase Upsell are used by more than 1,200 stores.
BA Popup Upsell shows targeted upsell and cross sell popups across your storefront. BA Post Purchase Upsell presents one click offers after the original checkout. You can use either app on its own or run both across the customer journey.
Our apps are designed to work with Shopify themes without custom coding. Build and brand your offers in the visual editor, then test them on your storefront. If anything needs attention, our team can help.
BA Popup Upsell
Create single-product upsells, multi-product cross-sells, and free-gift offers as popups across your store and product pages. Design them in a drag-and-drop editor that matches your brand.
Add to cart, exit intent, time on page, scroll depth, cart value, or hesitation. You also control visibility, markets, devices, and how often each visitor sees it, so every impression counts.
Yes. Run multiple popups with different triggers and targeting side by side, then A/B test headlines and offers to see what converts best.
Yes. Design everything in the drag-and-drop editor: fonts, colors, spacing, and imagery all match your brand, no code required. Power users can go further with custom HTML and CSS.
BA Post Purchase Upsell
A post purchase upsell is a one click offer shown after a customer completes the original payment. They can add the item without entering their payment details again, giving you another opportunity to increase the completed order value.
The one-click upsell shows on the post-purchase page, right after payment. Customers accept with a single tap and the item is added to the same order, with no re-entering payment info. Shopify's native checkout handles everything.
No. Offers show after the purchase is complete, on the post-purchase page, so your checkout flow stays exactly as Shopify built it.
No, that's the point. On the post-purchase page customers accept with one click and Shopify's native checkout charges the same payment method automatically.
Shopify only shows post-purchase offers for supported payment methods, standard card payments through Shopify Payments. Orders paid with some wallets or third-party gateways skip the offer step entirely. That's Shopify behaviour, not a bug.
Yes. A visual drag-and-drop editor covers the whole offer page: product, copy, images, and layout, and you can add a countdown timer for urgency.
Yes. Beyond the post-purchase page you can add a checkout upsell block inside Shopify checkout, a free shipping upsell that nudges customers toward a threshold, and an offer block on the thank you page, so you can upsell at every stage.
Yes. Use the canvas editor to chain upsells and downsells into multistep funnels, set the conditions for each path, and A/B test offers. Every plan includes unlimited funnels.
Setup and installation
No. Everything is drag-and-drop, so most merchants have their first offer live the same day they install. No code and no developer needed.
Install directly from the Shopify App Store in a couple of clicks. It is added to your store instantly, ready to configure in the editor.
Yes. Installing costs nothing and both BetterApps products include a 14 day free trial. You can cancel anytime before the trial ends.
Yes. After installing BA Post Purchase Upsell, select it under Settings, Checkout, Post-purchase page in your Shopify admin, or your offers won't appear. Shopify only shows one post-purchase app at a time, and the setup guide walks you through it.
About five minutes. Follow the setup guide for your app and you can go from install to live the same day.
From your Shopify admin: Settings, Apps and sales channels, find the app, then Uninstall. Billing stops automatically, since Shopify handles it.
Pricing, trials, and billing
Plans scale with the additional revenue an app generates for you, so we earn more only when you earn more. Use the calculator on each app page to see your tier.
Only the extra revenue the app itself generates, meaning the orders and upsells that converted through its offers. Your regular store revenue never affects your plan.
Yes. Both apps include a 14 day free trial. You can cancel anytime from your Shopify admin before the trial ends.
There is no separate free plan. You can install either app and try every feature free for 14 days before paid billing begins. BA Post Purchase starts at $4.99 a month and BA Popup Upsell starts at $7.99 a month.
Yes. If you're unhappy after 30 days, reach out and we'll issue a full refund.
Anytime. Plans are billed through Shopify, so upgrading, downgrading, or uninstalling takes effect right from your Shopify admin.
Performance and support
The apps are designed to be lightweight and load asynchronously. As with any Shopify app, test your live storefront after installation and contact our team if you notice anything unexpected.
24/7 customer support from our team. Most merchants hear back fast, and we regularly help customise features to fit specific stores.
Affiliate program
You earn up to 30% of every subscription payment from every merchant you refer, recurring, for as long as they stay subscribed. It's not a one-time bounty: a merchant on the $29.99 plan is worth up to $9 to you every month.
All of them. One referral link covers the whole BetterApps suite: BA Popup Upsell and BA Post Purchase Upsell today, plus anything we launch next. You earn on whichever app your referral installs and pays for.
You grab your tagged links straight from your partner dashboard, and every click, install, and subscription they produce shows up there in real time. Attribution sticks, so a merchant who installs weeks after clicking still counts as yours.
Yes. Once you're approved you get a partner portal where you generate your tagged links and track clicks, installs, and payouts in real time. Already a partner? Log in at partners.betterapps.pro.
We pay out every week via PayPal, Wise, or bank transfer. The minimum payout is $50, and most active partners clear it with a single referral.
Shopify agencies, consultants, course creators, newsletter writers, YouTubers, anyone with an audience of merchants. Tell us where you'll promote BetterApps and we review most applications within 24 hours.
The usual, kept short: no self-referrals, no bidding on BetterApps brand terms, and no coupon-site hijacking. Beyond that, promote however suits your audience. The full terms come with your approval email.
